TiggersErrorMom – Created on March 13, 2016
Microsoft Telemetry Compatibility
When I start Xbox on my laptop the whole thing slows to a crawl. Task Manager reveals it is largely due to Microsoft Telemetry Compatibility hogging most of the CPU. This goes on for several minutes and recurs often. I don’t especially mind Microsoft collecting info on my usage, but I would like it to be done in a way that does not impact the performance of my computer. What can I do?
Ima Troll – Replied on December 14, 2016
Microsoft Telemetry Compatibility is, simply stated, a virus that ships with Windows.
- Hit the Windows key and type Task Scheduler
- Drill down to Task Scheduler Library | Microsoft | Windows | Application Experience
- Disable Microsoft Compatibility Appraiser
- Disable ProgramDataUpdater
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A. User – Replied on March 13, 2016
Thank you for posting your query in Microsoft Community.
I understand the inconvenience you are facing currently. Let me help you in resolving the issue.
I would appreciate if you can provide us the following information to help us understand the issue better.
- Which Anti-virus program are you using?
- Do you get any error message or error code on the screen?
Let’s try simple troubleshooting methods and check if this helps. Follow the below method.
Method 1: I suggest you to run system maintenance troubleshooter and check if this helps.
- Press Windows + X keys on the keyboard and select Control Panel.
- Type Troubleshooting on the search bar on the Control Panel.
- Click on view all and click on System maintenance.
- Click on Advanced on the System maintenance dialog box and click on Run as administrator (Enter the credentials if required).
- Click on Next and follow onscreen instruction complete the Hardware and devices troubleshooter.
If the issue still persist, try the below method.
Method 2: I suggest you to boot the system in Clean boot state and check if the issue still persist. Clean boot process will help you determine which third party program/app that is causing this issue. It could be some other application or programs, which runs on the computer at the background, leading to this issue. Please visit the below link on how to perform Clean boot.
(Applies to Windows 10)
Disclaimer: Please go through the section: How to reset the computer to start as usual after troubleshooting with clean boot of the Kb article to boot the computer in normal startup after fixing the issue.
Hope the information helps. Keep us posted on Windows related queries and we will be happy to assist you further.